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Audeze Customer Service Center
General Information
General Information
Info on warranty terms, return policy, and other basic topics
Audeze Policies and Procedures
Audeze's Warranty Policy (including Amazon, eBay, and other marketplace sales)
How our 30-day trial policy works
What we mean by B-stock/Refurbished or Open Box/Demo (as are sometimes sold by us or authorized dealers)
Does Audeze ship directly to my country?
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Frequently Asked Questions
Maxwell FAQs
What about driver failures? There are reports on forums...
Which LCD headphone is right for me?
How to tell if your headphones have Fazors
Crinkling/clicking/static sound when I press on the earcup
MM-500 FAQs
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