Logo
Submit a request
Sign in
  1. Audeze Customer Service Center
  2. Penrose Technical Support

Penrose Technical Support

The official Audeze resource for all things Penrose, including user guides and troubleshooting

Troubleshooting

  • How to check Battery Level on Penrose
  • Penrose Bluetooth Connection Troubleshooting
  • Setup tips for using the Penrose mic with Discord
  • About EQ adjustment and Automatic Gain Compensation in Penrose (or why the volume drops when you boost EQ)
  • Console or computer doesn't change volume over 2.4gHz Wireless
  • Basic Penrose Troubleshooting

General support and information

  • How to set up the Penrose for use in Windows (BT and Wireless mode)
  • How to Load and Save Penrose EQ Presets using the HQ app
  • How to update your Penrose Firmware using the Audeze HQ App
  • How to set up your Penrose with the PS5's Tempest 3D audio engine
  • Penrose Full User Guide text (with updates and additions)
  • Penrose Microphone Use and Chat/Game Mix Setup
See all 13 articles
Audeze Customer Service Center
English (US) Deutsch Español Français (France) Italiano 日本語 한국어 Nederlands Português Русский 简体中文