Mobius Technical Support

General Mobius questions

• Mobius volume issues with Nintendo Switch and Sony PS4
• How to update your Mobius firmware using the HQ App for Windows
• How to properly configure your microphone for use with Mac OSX, Windows10 and VoIP utilities
• How to install and use the Audeze HQ application for Windows or Mac
• How 3D surround audio works in Mobius
• Why can I hear my microphone through my Mobius?

See all 15 articles

USB Connection

• Why is my Mobius' Battery draining while plugged into a USB port?
• How to use the HQ App Head Gesture Features
• Basic computer USB connection methods
• Detailed USB Functionality
• How to change Mobius from 7.1-channel to 2-channel or Hi-Res Mode in USB
• How to disable battery charging over USB connection

See all 8 articles

Bluetooth Connection

• Notes on Bluetooth quality for gaming, video and microphone use
• Bluetooth formats supported, and how to connect to them
• Simultaneous connection to Bluetooth and USB

AUX/Analog Connection

• How to connect via AUX/Analog
• Using Mobius with a headphone amplifier

Mobius On-board Control Functions

• What the Power Button does
• What the 3D Button does
• What the Headphone Volume Control does
• How to use the Mic and operate the Microphone controls

Plugins Support

• Does Mobius support Apt-X, Dolby Atmos, Ambisonics, MPEG-H etc?

Digital Audio Workstation (DAW) and Media Player Support

• How to set up the ASIO driver for Mobius in Windows
• Configuring your Mobius for use with Pro Tools on a MAC
• Surround Sound Playback in VLC